Download Feedback Form

Once you have completed your visit, you will have 5 days to complete and re-submit your feedback form. The form is 16 pages and 5 sections long but you are usually only required to fill out around half of it. The feedback form is broken down into services so, for example, if you only used grooming you will only need to fill out sections 1,2 and 4.

Please print, complete and scan the document if you are working from the PDF otherwise simply complete the Word Document and save it. Once completed, attach the file to an email and send it to To speed the benefit refund process along, make sure you include your name and the words “Mystery Shopper” in the subject line. Alternatively you can simply attach it via the contact form below.

    Full Name


    Email Address

    Attach your Report: